[rt-users] Scrip Condition = 0

Kevin Falcone falcone at bestpractical.com
Mon Nov 15 11:59:54 EST 2010


On Mon, Nov 15, 2010 at 08:48:37AM -0800, Kurt Engle wrote:
>    I am attempting to disable the Global 'On Create Autoreply' scrip so that I can write specific
>    Autoreply scrips for individual Q's. So, I went into the Scrip and set the Condition to '-'
>    (nothing). Now the httpd process will not start. I found some previous postings about Scrips
>    with conditions=0 and followed directions to get RT running again.
> 
>    So, my question is how to disable a Global Scrip without deleting it? Should I set the
>    Condition to a 'User Defined' setting? If so, what is that process.

Delete it, or set the stage to disabled

-kevin
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