[rt-users] RT 3.8.7 - Need urgent help to configure RT::FM

[Kevin Falcone]

On Wed, Nov 17, 2010 at 01:35:49AM +0000, Rithy R wrote:
>    After I applied the setting, restart apache I found RTFM menu in RT 3.8.7 web interface (I
>    logged in as root). I can create article at this time. The problem is, when create new ticket,
>    my SLA extension assigned correct sla level I set up but it never change due date/time like
>    before. What are missing here? Can you advise your configuration that made these two
>    extensions work together? I do appreciate your advice and wish all the best.

If you disable RTFM does it suddenly work again?  The SLA extension
works using Scrips, which RTFM doesn't change.

-kevin
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