[rt-users] RT Task Timer

Tom Robinson tom.robinson at motec.com.au
Mon Nov 29 16:51:38 EST 2010


Actually, looking at the code and the steps involved, it's a fairly
straight forward modification.

I've implemented the changes but it's not really what I was
expecting/wanting. (It has given me a bit of an insight into the
internal workings of RT, though). The code seems to only give me a
reporting feature.

What I'm actually looking for is a 'clickable' button that will
start/stop a timer. The timer will automatically log time against a
ticket I'm working on.

A few years ago, I used a bespoke implementation (java server pages) of
a task oriented project management system that had exactly this feature.
It worked a treat and saved a lot of time manually tracking the time
worked on a task and then filling in the box with the time.

Has anyone tried implementing such a feature and failed? I'd be
interested in making an attempt at this but I have very little
understanding of RT and my perl skills are quite limited.

Best Regards,

Tom

On 30/11/10 08:35, Tom Robinson wrote:
> Thank you gentlemen!
>
> I'm not sure if this is exactly what I was thinking but it's worth a
> look. I will make an attempt at this code integration to my RT site
> after I've finished with another website upgrade I'm doing and let you
> know how I get on.
>
> Has anyone else tried this or similar code?
>
> Regards,
>
> Tom
>
> On 29/11/10 16:44, john habermann wrote:
>> Here is the link to the original email that Jesse published about
>> it. http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg04795.html
>>
>> On Thu, Nov 25, 2010 at 6:50 PM, Brumm, Torsten / Kuehne + Nagel /
>> Ham MI-ID <torsten.brumm at kuehne-nagel.com
>> <mailto:torsten.brumm at kuehne-nagel.com>> wrote:
>>
>>     Hi Tom,
>>     i remember an addon at bps svn called RT-Extension-TimedWork but
>>     i can't find it at BPS Git or Cpan at the moment.
>>
>>     Think this is the addon you are looking for. We check at home
>>     tonight for it.
>>
>>     Torsten
>>
>>     -----Ursprüngliche Nachricht-----
>>     Von: rt-users-bounces at lists.bestpractical.com
>>     <mailto:rt-users-bounces at lists.bestpractical.com>
>>     [mailto:rt-users-bounces at lists.bestpractical.com
>>     <mailto:rt-users-bounces at lists.bestpractical.com>] Im Auftrag von
>>     Tom Robinson
>>     Gesendet: Mittwoch, 24. November 2010 22:57
>>     An: rt-users at lists.bestpractical.com
>>     <mailto:rt-users at lists.bestpractical.com>
>>     Betreff: [rt-users] RT Task Timer
>>
>>     Hi,
>>
>>     Just curious if anyone knows of an extension to RT that allows
>>     automated task timing? Some kind of 'button' that, when clicked,
>>     would start timing a task and then when you click it a second
>>     time it logs the time against a specific task.
>>
>>     Anyone?
>>
>>     Regards,
>>
>>     Tom
>>
>>     --
>>
>>     Tom Robinson
>>     System Administrator
>>
>>     MoTeC
>>
>>     121 Merrindale Drive
>>     Croydon South
>>     3136 Victoria
>>     Australia
>>
>>     T: +61 3 9761 5050
>>     F: +61 3 9761 5051
>>     E: tom.robinson at motec.com.au <mailto:tom.robinson at motec.com.au>
>>
>>
>>
>
>
> -- 
>
> Tom Robinson
> System Administrator
>
> MoTeC
>
> 121 Merrindale Drive
> Croydon South
> 3136 Victoria
> Australia
>
> T: +61 3 9761 5050
> F: +61 3 9761 5051   
> E: tom.robinson at motec.com.au


-- 

Tom Robinson
System Administrator

MoTeC

121 Merrindale Drive
Croydon South
3136 Victoria
Australia

T: +61 3 9761 5050
F: +61 3 9761 5051   
E: tom.robinson at motec.com.au

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