[rt-users] Mandatory rt at a glance items by group

[Chris Hall]

Hello all,

I think I may have asked this before, but didn't quite get the answer I was
looking for.  I'm looking for a way to mandate items on the RT at a glance
screen for people based on group membership.  For example, I'd like to make
a custom search that says "tickets that haven't been commented on in 3 days
and are not closed" which I have the search built for.. but I want it to
show up on the front page of all members of the "helpdesk" group, without
them needing to do anything special.  How would I do something like this?
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