[rt-users] Unread messages

[Kristofer Pettijohn]

Hello, 

I am fairly new to RT, and am trying to get used to using it in my environment. 

Is there an easy way for me to view which of my tickets have emails that are unread? I find myself going into the main dashboard, and then checking tickets multiple times a day to see if they have the header at the top saying that there are unread messages. There must be an easier way to see this from the dashboard? 

Thanks, 
Kris 
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