[rt-users] Keyboard shortcuts for RT

[Peter Reuterås]

Hi,

Since I have to sort through a queue in RT with a high percentage of spam
(we don't remove spam for our postmaster queue) I thought it would be useful
with some keyboard shortcuts like n (for next), x (spam), o (open), t (take)
etc for RT. I found a javascript tool from Acunote (1) and made
http://github.com/reuteras/RT-keyboard-shortcuts which is a Greasemonkey (2)
script that adds some keyboard shortcuts to RT. It's a very early release
and I'm not a javascript developer but if it could be useful for anyone else
I just wanted to let the community know that the tool exists and add bugs at
github when you find them. A warning, it's very ease to do x,n,x,n... very
quickly and perhaps miss a real ticket...

/Peter

(1) http://www.acunote.com/open-source/javascript-keyboard-shortcuts
(2) https://addons.mozilla.org/en-US/firefox/addon/748/
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