[rt-users] Issue with replying to forwarded mails

[Praveen C]

Hi All,

We have an issue in email forwarding using RT web interface. We forwarded a 
ticket to another email address inside our organization, who is not a part of 
RT. When he replied to that
message from his email client mail sent to requester also

If user is a member in RT then he can login to RT and reply as a comment to 
avoid 

this issue. Is there any option which where we can block reply to requester if 
somebody is replying to a forwarded mail

Praveen C
Blog : http://pravindev.blogspot.com
"-Break the gates to free your world-"