[rt-users] How to get rid of a disabled queue.

Max McGrath mmcgrath at carthage.edu
Sun Sep 19 10:27:31 EDT 2010


Figured it out.  I was trying to use the queue name -- I had to use the
queue ID number.


--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgrath at carthage.edu


On Sun, Sep 19, 2010 at 9:19 AM, Max McGrath <mmcgrath at carthage.edu> wrote:

> Hi all -
>
> Runing RT 3.8.8 on Ubuntu.
>
> I've been having some quirky search results but I figured out the meat of
> the problem, which brings me to a new question.
>
> We've been having some weird search results on blackboard, because when
> people did searches for blackboard it turns out it was searching within the
> Blackboard Queue -- which we decided we didn't need anymore, so it's been
> disabled.  Hence, no tickets were turning up upon searches for blackboard.
>
> My question is now, how do I delete (or shred?) a disabled queue?  I can't
> seem to figure it out.
>
> What is my best option?
>
> --
> Max McGrath
> Asst. Network Admin/Systems Specialist
> Carthage College
> 262-552-5512
> mmcgrath at carthage.edu
>
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