[rt-users] Hiding CC: Admin CC: Fields on new ticket creation

[Vikas Srivastava]

Hi ,

I am evaluating RT as a prospective case management system to be used by a
small set of users .

The cases would be logged manually and the Integration of Email is not
required .

Is there a way  I could Hide the fields : CC: AdminCC : on the ticket
creation page to avoid any confusions to the support agents .


Kind Regards
Vikas Srivastava
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100920/f11388e9/attachment.htm>