[rt-users] Auth

Kevin Falcone falcone at bestpractical.com
Wed Sep 29 17:43:41 EDT 2010


On Wed, Sep 29, 2010 at 02:26:37PM -0700, Kurt Engle wrote:
>    I have RT authenticating users against a LDAP database. That is working just fine right now.
>    However, I have the need to be able to authenticate users that are not listed in this LDAP
>    database. I would like to be able to create users that are 'internal' to RT and be able to
>    administer these users via the RT system. Currently, RT is not allowing me to create internal
>    users, it checks my external LDAP database and does not find the user and refuses to go
>    further.
>    Can anyone tell me if this is possible? If so, hints as to what needs to be done to accomplish
>    the authentication that I am looking for.

Please check the list archives.  This comes up twice a week and there
is a config setting for it (assuming you're using
RT-Authen-ExternalAuth)

-kevin
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