[rt-users] FriendlyToLine Usage

Paul Fincher pfincher at ghs.com
Tue Apr 12 18:06:13 EDT 2011


Hi All,

 

    I have been looking into using the FriendlyToLine option.  Is there a
way to add the Ticket Queue Name on the line?  For example I'd like to see
something like the following where Support-Queue is the Queue name:

 

    To: AdminCc of Support-Queue Ticket #4 :

 

Regards,

Paul

-------------------------------------------------------------
Paul Fincher
Senior Engineering Support Engineer
Green Hills Software -  <blocked::http://www.ghs.com/> http://www.ghs.com
34125 US Hwy 19 North Suite 100
Palm Harbor, FL 34684
(727) 781-4909
 <mailto:pfincher at ghs.com> mailto:pfincher at ghs.com
-------------------------------------------------------------



 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110412/9869a315/attachment.htm>


More information about the rt-users mailing list