[rt-users] FriendlyToLine Usage

[Kevin Falcone]

On Tue, Apr 12, 2011 at 06:06:13PM -0400, Paul Fincher wrote:
>        I have been looking into using the FriendlyToLine option.  Is there a way to add the
>    Ticket Queue Name on the line?  For example I'd like to see something like the following where
>    Support-Queue is the Queue name:
> 
>        To: AdminCc of Support-Queue Ticket #4 :

You'd need to modify SetRecipients in Notify.pm
If you decide to do this and wanted to try making it up as a patch,
I'd suggest refactoring the FriendlyToCode so you can submit just the
refactoring and then use it locally in an override.

You have sufficient data to get the info you want in the sprintf call

-kevin
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