[rt-users] FriendlyToLine Usage

[Kenneth Crocker]

Paul,

We just put that info into all of our templates.

Kenn
LBNL

On Tue, Apr 12, 2011 at 3:06 PM, Paul Fincher <pfincher at ghs.com> wrote:

> Hi All,
>
>
>
>     I have been looking into using the FriendlyToLine option.  Is there a
> way to add the Ticket Queue Name on the line?  For example I'd like to see
> something like the following where Support-Queue is the Queue name:
>
>
>
>     To: AdminCc of Support-Queue Ticket #4 :
>
>
>
> Regards,
>
> Paul
>
> -------------------------------------------------------------
> Paul Fincher
> Senior Engineering Support Engineer
> Green Hills Software - http://www.ghs.com
> 34125 US Hwy 19 North Suite 100
> Palm Harbor, FL 34684
> (727) 781-4909
> mailto:pfincher at ghs.com <pfincher at ghs.com>
> -------------------------------------------------------------
>
>
>
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