[rt-users] Modifying the text in a ticket?

[Chris Barnes]

Ok, this might be a stooooopid question.  But I'm going to ask anyway.

Is there an easy way for me to edit the text of things already in a 
ticket?

For example, say I have a ticket and I add some comments (not sent to 
the requestor) and I have a typo.  Is there a way I can go in and 
correct the typo *of the original comment*?


For us at least, RT is not a "legal document flow" where we need to 
preserve every exact historical flow.  There are times I would like to 
change things that DON'T show up in the History of the ticket....

-- 
Chris Barnes                           AOL IM: CNBarnes
chris-barnes at tamu.edu                Yahoo IM: chrisnbarnes
Computer Systems Manager               MSN IM: chris at txbarnes.com
Department of Physics                      ph: 979-845-1379
Texas A&M University                      fax: 979-845-2590