[rt-users] Modifying the text in a ticket?

[Eric Bollengier]

Le Wednesday 13 April 2011 17:07:51, Chris Barnes a écrit :
> Ok, this might be a stooooopid question.  But I'm going to ask anyway.
> 
> Is there an easy way for me to edit the text of things already in a
> ticket?
> 
> For example, say I have a ticket and I add some comments (not sent to
> the requestor) and I have a typo.  Is there a way I can go in and
> correct the typo *of the original comment*?
> 
> 
> For us at least, RT is not a "legal document flow" where we need to
> preserve every exact historical flow.  There are times I would like to
> change things that DON'T show up in the History of the ticket....

Hello,

You can take a look to this contribution:
http://requesttracker.wikia.com/wiki/EditAttachment

Bye