[rt-users] can't locate XXX

[Mike Johnson]

Ah... that opens my eyes a bit more...

> > How do I tell get /opt/rt3/local/plugins/ExtractCustomFieldValues in
> @INC?
>
> how did it end up there, that isn't the directory structure for RT
> plugins.
>
> I put it there trying to mimic how ExternalAuth worked.  I've backed it out
now and used the Makefile for it to place itself where it wants to.

It placed the ExtractCustomFieldValues.pm in

/opt/rt3/lib/RT/Action

So now my Plugin's looks like this

Set(@Plugins,qw(
        RT::Authen::ExternalAuth
        RT::Action::ExtractCustomFieldValues
));



>
> How did you install RT-Extension-ExtractCustomFieldValues
> I believe you missed a step from the README included with the
> extension.
>
> Please note, you do not ever just untar an extension into /opt/rt3
> You untar it into your home or a source directory and follow the
> directions in the README which will ensure that it is placed into the
> proper location for RT.
>
> -kevin
>
Thank you Kevin, I did not know that!

I have backed out what I did, and followed the correct method and it seems
my setup is no longer throwing errors and RT can run :D

I appreciate the responses and knowledge that I've gained from them.

-- 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson at nosm.ca
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