[rt-users] Submitting tickets via emai is causing rt-server.fcgi to hang

Charlie Garrison garrison at zeta.org.au
Sun Aug 7 08:19:25 EDT 2011

Good evening,

On 5/08/11 at 11:17 AM -0400, Thomas Sibley 
<trs at bestpractical.com> wrote:

>>And I've attached a copy of the message I just sent to RT.
>The attached message doesn't make RT blow up on a vanilla system, so
>it's specific to your install.

Thanks for looking at the problem. I've continued my 
troubleshooting, and today I found the culprit. There was a 
scrip which was spinning (while loop). I disabled that and 
everything is working fine.

I didn't investigate why that scrip wasn't working since it's 
not needed any longer anyway. (I saw it contained a while loop 
and considered it a suspect.)

Thanks again for your help.


    Ꮚ Charlie Garrison ♊ <garrison at zeta.org.au>

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