[rt-users] Message threadings when close a ticket

[Albert Shih]

 Le 10/08/2011 à 10:03:52-0400, Kevin Falcone a écrit
> On Wed, Aug 10, 2011 at 02:47:26PM +0200, Albert Shih wrote:
> > When I close a ticket I received a message from RT to tell me the ticket is
> > closed. 
> > 
> > But in both mutt and Thunderbird the last message come as a new message,
> > never like a answer of the thread of the ticket. 
> > 
> > Is any way I can make this last message as a answer so it's appear in the
> > thread ? 
> 
> I've run into this with "You're now the owner" emails, and it appears
> to be an oversight in RT::Action::SendEmail::SetReferencesHeaders but
> I haven't had time to dig deeply into it and write the tests that
> would be needed.
> 

Thanks you for taking some time for my problem.

But I'm a certified looser on perl, so I'm just going to wait and hope
maybe someday you going to have some time to take a closer look.

Regards.

JAS

-- 
Albert SHIH
DIO batiment 15
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