[rt-users] Customize home page
Kenneth Crocker
kfcrocker at lbl.gov
Fri Aug 12 12:51:43 EDT 2011
Mike,
Every user can modify their own home page to see whatever they want. The
queries they can choose from comes from either the basic list offered from
RT as well as any personal Queries AND any Queries saved for a group they
are a member of. They can also see thier own personal dashboards along the
top line.
What is it you want to do for them that they can't do themselves?
Kenn
LBNL
On Fri, Aug 12, 2011 at 8:48 AM, Mike DeVries <mike at dido.ca> wrote:
>
> How can I modify "RT at a glance" so that different groups (or users) see
> different elements, e.g hide "Unowned Tickets" from the developers group?
>
> Also how can I customize which columns display in e.g. "My Tickets" for
> everyone (not just me) or for a user group?
>
> Thanks,
> Mike
> --------
> RT Training Sessions (http://bestpractical.com/**services/training.html<http://bestpractical.com/services/training.html>
> )
> * Chicago, IL, USA September 26 & 27, 2011
> * San Francisco, CA, USA October 18 & 19, 2011
> * Washington DC, USA October 31 & November 1, 2011
> * Melbourne VIC, Australia November 28 & 29, 2011
> * Barcelona, Spain November 28 & 29, 2011
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110812/0f7f7183/attachment.htm>
More information about the rt-users
mailing list