[rt-users] One "fill in text" custom field acting different

[Jeff Blaine]

RT 3.8.7 in production
RT 3.8.10 in development

This has been a long-standing oddity.  For a brand new
ticket, note the difference between the fill-in text
"AffectedEmployeeDetails" field below and the other
fill-in-text fields:

==========================================================
[-- Basics --]

blah blah
blah blah

[-- Custom Fields --]

AffectedEmployeeNumbers:    (no value)
AffectedEmployeeDetails:
Scope:    (no value)
Details:    (no value)
==========================================================

Can anyone explain that?  We do absolutely nothing with
any of those fields at ticket-creation time.  It's a
problem (minor) because the first time someone modifies
any field and saves, a bogus/confusing line appears as
a notice:

   * is no longer a value for AffectedEmployeeDetails

Then, and only then, does AffectedEmployeeDetails show
as having (no value) like the others.