[rt-users] RT Group ID's huge

Thomas Sibley trs at bestpractical.com
Fri Aug 26 15:51:13 EDT 2011

On 08/26/2011 03:39 PM, Mark A Bentley wrote:
> I just noticed that our RT 3.8.4 system has strangly large group ID
> numbers.
> We've been running RT a long long time (since 2006), but there is no way we
> have as many groups as RT is reporting.
> Just taking a peek under:  Configuration->Groups  I see about 70 active
> groups.  There are probably only a couple groups I've disabled.  I'm the
> only RT administrator, so I know the history of our RT system very well.

RT uses groups internally for lots of things, not just your user defined
groups.  All of the ticket roles are groups.  All of the queue roles are
groups.  Given the number of tickets you have, the number of groups is
not artificially high.


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