[rt-users] RT tool & RecordTransaction => 0

[Bart]

I find the rt-crontool to be a bit confusing. I can search with it, set a
CF based on search results etc.

But the trick would be to do something like CF-'some cf'="Old CF Value" + 5.

Can the rt-crontool launch an internal RT scrip (e.g. a global scrip or
something like that) as action instead of the actions that I come across at
the examples?

-- Bart


Op 8 december 2011 10:50 schreef Ruslan Zakirov <ruz at bestpractical.com> het
volgende:

> On Thu, Dec 8, 2011 at 10:34, Bart <bart at pleh.info> wrote:
> > Any suggestions on how to achieve the above without writing stuff in the
> > ticket history?
>
> With a silent flag that only available through API. rt-crontool +
> custom scrip action is your friend.
>
> --
> Best regards, Ruslan.
>
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