[rt-users] RT tool & RecordTransaction => 0

[Bart]

Looking into this atm, might be a more "clean" way of doing this:

http://requesttracker.wikia.com/wiki/WriteCustomAction

-- Bart


Op 8 december 2011 11:01 schreef Bart <bart at pleh.info> het volgende:

> I find the rt-crontool to be a bit confusing. I can search with it, set a
> CF based on search results etc.
>
> But the trick would be to do something like CF-'some cf'="Old CF Value" +
> 5.
>
> Can the rt-crontool launch an internal RT scrip (e.g. a global scrip or
> something like that) as action instead of the actions that I come across at
> the examples?
>
> -- Bart
>
>
> Op 8 december 2011 10:50 schreef Ruslan Zakirov <ruz at bestpractical.com>het volgende:
>
> On Thu, Dec 8, 2011 at 10:34, Bart <bart at pleh.info> wrote:
>> > Any suggestions on how to achieve the above without writing stuff in the
>> > ticket history?
>>
>> With a silent flag that only available through API. rt-crontool +
>> custom scrip action is your friend.
>>
>> --
>> Best regards, Ruslan.
>>
>
>
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