[rt-users] Creating custom fields with non-root account?

[Ruslan Zakirov]

On Fri, Dec 23, 2011 at 13:39, Stefan Vollmar <vollmar at nf.mpg.de> wrote:
> Hello,
>
> we have recently added a new queue to our RT system: this queue is supposed to be used by one (external) group of colleagues only and they should be able to make any changes to it they desire. In our configuration, only the root user can create custom fields and, if possible, it should not be necessary for our external colleagues to have the root password to edit their custom fields. Is it possible to give  particular users of one RT group root rights (or extended rights for editing custom fields, at least) - but only for one queue?

SuperUser right is global only. It's possible to grant set of rights
on queue level and system level that would minimize impact, but still
allow users to manage queue.

> Many thanks in advance.
> Best regards,
>  Stefan
> --
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> Head of IT group
> Max-Planck-Institut für neurologische Forschung
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-- 
Best regards, Ruslan.