[rt-users] Creating custom fields with non-root account?

[Kenneth Crocker]

Yep.

On Fri, Dec 23, 2011 at 1:39 AM, Stefan Vollmar <vollmar at nf.mpg.de> wrote:

> Hello,
>
> we have recently added a new queue to our RT system: this queue is
> supposed to be used by one (external) group of colleagues only and they
> should be able to make any changes to it they desire. In our configuration,
> only the root user can create custom fields and, if possible, it should not
> be necessary for our external colleagues to have the root password to edit
> their custom fields. Is it possible to give  particular users of one RT
> group root rights (or extended rights for editing custom fields, at least)
> - but only for one queue?
>
> Many thanks in advance.
> Best regards,
>  Stefan
> --
> Dr. Stefan Vollmar, Dipl.-Phys.
> Head of IT group
> Max-Planck-Institut für neurologische Forschung
> Gleuelerstr. 50, 50931 Köln, Germany
> Tel.: +49-221-4726-213  FAX +49-221-4726-298
> Tel.: +49-221-478-5713  Mobile: 0160-93874279
> Email: vollmar at nf.mpg.de   http://www.nf.mpg.de
>
>
>
>
>
>
>
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