[rt-users] Unexpected "CC" stuff in 4.0.4
Jeff Blaine
jblaine at kickflop.net
Fri Dec 30 10:01:54 EST 2011
I'm a little confused about something in RT 4.0.4. If
I do the following:
1. Create new ticket
2. Reply via email to that ticket and add foo at bar.com
as an *email* CC
RT does the following:
1. Starts including foo at bar.com on replies (expected)
2. Display.html : Does not show foo at bar.com as a "CC". This
is very problematic for us, as people end up "on" the ticket
and we cannot readily see that. (UNEXPECTED)
3. ModifyPeople.html : shows the following, abbreviated below
for simplicity (UNEXPECTED)
Cc: none
Add new watchers:
Type Email
[- ] [ foo at bar.com ]
[- ] [ ]
[- ] [ ]
Is all of this expected behavior for 4.0.4? Can anyone
explain some of the rationale?
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