[rt-users] Help with Moving Tickets via Scrip

[Vance Walsh]

Greetings,

So we have a base Queue of Unassigned and we want to have a scrip review
tickets which land there and search for Key words. If fould we want the
ticket moved to a specific queue.  How is this scrip written and applied?

Not much of a Perl guru here.

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Vance Walsh
Network and Systems Administrator
Concord Academy - Concord, Mass.

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