[rt-users] sub-queues?

[Chris Barnes]

Q1: can RT do "sub-queues"?

Here's why I'm asking.
One of the queues we use is called "Sysadmin" - for tasks which are 
System Administration in nature (as opposed to "helpdesk", "accounting", 
etc.)

Within the category of Sysadmin, there are some tasks which are 
reoccuring and could use their own "sub-queue" - eg. adding/removing 
users (we're a university dept so every semester I have to add/remove 
some 60/75 students); documentation of the system (both FAQ for users as 
well as internal documentation).


Q2: do sub-queues make sense?
I am trying to be too fine here?  Is this something other people have 
thought about?


-- 
Chris Barnes                           AOL IM: CNBarnes
chris-barnes at tamu.edu                Yahoo IM: chrisnbarnes
Computer Systems Manager               MSN IM: chris at txbarnes.com
Department of Physics                      ph: 979-845-1379
Texas A&M University                      fax: 979-845-2590