[rt-users] upgrade issue from 3.6.1 to 3.8.8

[Kevin Falcone]

On Wed, Feb 16, 2011 at 02:53:11PM +0100, Nicolas GUIOT wrote:
> I just upgraded from a 3.6.1 tarball version, to 3.8.8 (debian squeeze package).
> 
> It's a brand new server, I moved the DB, ran the upgrade scripts, etc... Everything is almost perfect but : 
> 
> I have a scrip that sends an email when a tickect is resolved.
> 
> The problem, is that this scrip is also triggered when a ticket is closed : it sends the email "ticket is closed" AND the email "ticket is rejected".
> 
> Where should I start investigating the issue ?

Start at Configuration -> Global -> Scrips
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