[rt-users] Scrip ordering

[Bernard McCormack]

I tried transaction create with the descriptions set to define the
order, I tried transaction batch and I tried the read on transaction
create  and then the displaying of the value in the transaction batch.
The value is getting set but it appears unset during the execution
chain.

 

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kenneth
Crocker
Sent: Wednesday, February 16, 2011 12:18 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Scrip ordering

 

Bernard,

Are you using "TransactionBatch"?

Kenn
LBNL

On Wed, Feb 16, 2011 at 2:49 AM, Bernard McCormack
<bmccormack at nextjump.com> wrote:

I am extracting custom values from emails using
RT-Extension-ExtractCustomFieldValues and I want to use the value in the
next step to decide the format of the email sent to the users.

The transactions according to the logs are both firing in the correct
order in Transaction Create

I am accessing the cf using:

$Ticket->FirstCustomFieldValue('Priority')

This works on another transaction but when chained together it doesn't
have the value set.

Any help would be appreciated.

 

 

 

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