[rt-users] Scrip ordering

Kenneth Crocker kfcrocker at lbl.gov
Wed Feb 16 12:17:56 EST 2011


Bernard,

Are you using "TransactionBatch"?

Kenn
LBNL

On Wed, Feb 16, 2011 at 2:49 AM, Bernard McCormack
<bmccormack at nextjump.com>wrote:

> I am extracting custom values from emails using
> RT-Extension-ExtractCustomFieldValues and I want to use the value in the
> next step to decide the format of the email sent to the users.
>
> The transactions according to the logs are both firing in the correct order
> in Transaction Create
>
> I am accessing the cf using:
>
> $Ticket->FirstCustomFieldValue('Priority')
>
> This works on another transaction but when chained together it doesn’t have
> the value set.
>
> Any help would be appreciated.
>
>
>
>
>
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