[rt-users] Fwd: Fw: [ Hewitt & May #176] Test Ticket - #1 from yahoo mail box

[Kevin Falcone]

On Tue, Jan 04, 2011 at 11:12:16PM +0000, Naresh Maharaj wrote:
>    Simply clicking reply hyperlink near the history of a ticket will reproduce all the history
>    including the Correspondences and Comments over the entire history of the ticket. If that
>    ticket has Comments in the history it is shown as INLINE text which we would not have expected
>    to see.

Reply near a transaction quotes only the content of that transaction,
it does not quote the entire ticket's history.  Reply at the top of
the page quotes nothing.

-kevin
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