[rt-users] Help on discouraging migration to Remedy

Kenneth Crocker kfcrocker at lbl.gov
Wed Jan 12 15:07:53 EST 2011


Guadagnino,

Wouldn't it be better to provide a list of their requirements and show how,
by its flexible design, RT meets those requirements better than Request?

Kenn
LBNL

On Wed, Jan 12, 2011 at 3:49 AM, Guadagnino Cristiano <
guadagnino.cristiano at creval.it> wrote:

> Hi all,
>
> unfortunately it seems my bosses are determined to migrate away from RT to
> Remedy.
>
> I am equally determined to show them they took the wrong decision.
>
> Let alone the obvious argument that RT is free, could you help me gather
> documentation on companies (best if BIG companies) migrating AWAY from
> Remedy? It does not matter if they are migrating to RT, though it would
> abviously be better.
>
>
>
> I did my homework and already sent some evidence, but there may be more
> publically redistributable documents that are not available on the web.
>
>
>
> Thank you in advance.
>
>
>
> Bye
>
> Cris
>
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