[rt-users] Set User Password

[Kurt Engle]

I am wanting to use the Internal RT user database as well as an External LDAP database for user authentication. I have the LDAP side of things working properly. I also have the ability to create users using the RT WebUI. However, there is no option for setting a password for the newly created user. I am unable to login as the newly created users with a 'blank' password or a password of 'password'. 

Why is there no option in the WebUI when creating a user to enter a password in my setup? I was under the impression that RT would fall back to internal auth if a user was not found in the External LDAP database. My log files do not indicate any such action. 

>From RT_Siteconfig.pm: 
Set($DatabaseType, 'mysql'); 
Set($DatabaseHost, 'localhost'); 
Set($DatabaseRTHost, 'localhost'); 
Set($DatabaseUser, '<username>'); 
... 
Set($ExternalAuthPriority, ['My_LDAP']); 
Set($ExternalInfoPriority, ['My_LDAP']); 
Set($ExternalServiceUsesSSLorTLS, 0); 
Set($AutoCreate, 1); 
Set($AutoCreateNonExternalUsers, 1); 
.... 



Kurt Engle 


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