[rt-users] scripts for daily notifications for unassigned and unresolved tickets

[Joseph Spenner]

When I used RT2, I had 2 perl scripts I ran daily from cron which gave status on tickets:

1) sent a list of "unassigned tickets" to certain people I defined.

2) sent a reminder to people with unresolved tickets, with their ticket numbers.


Do similar scripts exist somewhere for RT3?

Thanks!




      
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