[rt-users] Add ticket comment on 'take' action

[Kevin Falcone]

On Mon, Jul 18, 2011 at 06:27:15PM +0000, Kris Germann wrote:
>    Have any of you created or had experience with a scrip where when the `take' action is
>    triggered, the current users ID automatically adds a predefined comment such as "We have
>    received your request, it will be acted on within the next 24-48 hours".

Write a Scrip with a custom condition of "owner changed from Nobody"

-kevin
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