[rt-users] RT 4.0.1 Custom Field -> Wikitext box not saving all data.
Kevin Falcone
falcone at bestpractical.com
Wed Jul 27 18:43:14 EDT 2011
On Wed, Jul 27, 2011 at 05:37:27PM -0500, Scott wrote:
> I logged in to rt with the other users' browser (on their pc) and was able to
> to add several lines of text. I then asked another power user to try to add
> a line of data and she was able as well (all the lines were preserved). So
> there definitely a acl type issue going on here. Is there a new right I need to
> add?
What rights do they have and how are they assigned?
SeeCustomField/ModifyCustomField granted on the CustomField to a group
that the user was in (and the user's only other rights were ShowTicket
and CreateTicket on that single queue).
I went with a very trivial configuration, the hard part is likely to
be understanding your rights configuration
-kevin
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