[rt-users] RT 4.0.1 Custom Field -> Wikitext box not saving all data.

[Scott]

On 07/27/2011 05:43 PM, Kevin Falcone wrote:
> On Wed, Jul 27, 2011 at 05:37:27PM -0500, Scott wrote:
>>     I logged in to rt with the other users' browser (on their pc) and was able to
>>     to add several lines of text.  I then asked another power user to try to add
>>     a line of data and she was able as well (all the lines were preserved).  So
>>     there definitely a acl type issue going on here.  Is there a new right I need to
>>     add?
> What rights do they have and how are they assigned?
> SeeCustomField/ModifyCustomField granted on the CustomField to a group
> that the user was in (and the user's only other rights were ShowTicket
> and CreateTicket on that single queue).
>
> I went with a very trivial configuration, the hard part is likely to
> be understanding your rights configuration

If I click on the CF and then groups and add those rights to everyone, 
would that
help test the issue?


> -kevin
>
>
>
> --------
> 2011 Training: http://bestpractical.com/services/training.html

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