[rt-users] Question on how "Download" link works

[Kenneth Crocker]

To list,

This may seem like a dumb question (and probably is) but I'm wondering just
how the link works. When we click it on *any* ticket, we get this error
message:

*"Can't locate object method "mime_name" via package "encode::utf8" at
/opt/rt3/share/html/Ticket/Attachment/dhandler line 78, line 772".**
*
I'm wondering if it has to do with my RT Configuration settings? I have
displays set as follows:

*Set($ShowTransactionImages, 0);
*

*Set($PlainTextPre, 1);*

*Set($PlainTextMono, 1);*


Anyone?


Thanks.


Kenn

LBNL*
*
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