[rt-users] Maybe bug in commandbymail.

[Albert Shih]

 Le 03/06/2011 à 22:56:46+0200, Albert Shih a écrit
> Hi 
> 
> I'm using RT 3.8.10 + RT-Authen-ExternalAuth-0.09 + RT-Extension-CommandByMail-0.09
> 
> and I find some strange thing : 
> 
> 	If I put 
> 
> 		Set($AutoCreateNonExternalUsers,    0);
> 
> 	news users (not in the LDAP) cannot create a new ticket. I got 
> 
> 		User creation failed in mailgateway: Could not set user info 
> 
> 	but I can use 
> 
> 		AddCc: new_users
> 
> 
> 	If I put
> 
> 		Set($AutoCreateNonExternalUsers,    1);
> 
> 	news users can create a new ticket but I cannot use 
> 
> 		AddCc: new_users
> 
> 	I got a email from RT with subject="Extended mailgate error" and
> 	body
> 
> 		Failed command 'AddCc: desmo at ymail.com'
> 		Error message: Impossible de trouver ou cr??er cet utilisateur
> 
> 	(yes it's in french but that's normal ;-)
> 
> Any help ? Is I do a mis-configuration or a bug ? 
> 

Anyone ? 

regards.

-- 
Albert SHIH
DIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06 86 69 95 71
Heure local/Local time:
lun 6 jui 2011 22:48:24 CEST