[rt-users] Getmail and user in opening a ticket.
Renato Guilhermini
renato at gestorp.com.br
Sun Jun 5 16:44:07 EDT 2011
Hi folks,
I am a new user of the RT, I have a doubt about the owner of open tickets.
I'm reading the e-mails through getmail and generating a ticket to each new
message received.
But the tickets are being opened as a Nobody, i am tried all the software in
search of an automatic amendment and did not find.
How do you when you open a ticket via getmail is redirected to a user?
Sorry my English.
Thanks.
Renato Guilhermini.
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