[rt-users] Getmail and user in opening a ticket.

[Alexander Finger]

Nobody as requestor? -> something is not as it's supposed to be
Or Nobody as Owner? -> normal, as a new ticket has not yet an owner


On Sun, Jun 5, 2011 at 10:44 PM, Renato Guilhermini
<renato at gestorp.com.br> wrote:
> Hi folks,
>
> I am a new user of the RT, I have a doubt about the owner of open tickets.
>
> I'm reading the e-mails through getmail and generating a ticket to each new
> message received.
>
> But the tickets are being opened as a Nobody, i am tried all the software in
> search of an automatic amendment and did not find.
>
> How do you when you open a ticket via getmail is redirected to a user?
>
> Sorry my English.
>
> Thanks.
>
> Renato Guilhermini.
>



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