[rt-users] RT4 upgrade woes - user accounts lock?

[Kevin Falcone]

On Mon, Jun 06, 2011 at 10:44:46AM -0400, Joshua Knarr wrote:
>    I just tracked this down to the password changing in the database...
> 
>    If I try to log in after upgrading - it works for awhile then stops working. The question is
>    why?
> 
>    The workaround:
>    UPDATE Users SET Password=md5('password') WHERE Name='knarrj';
> 
>    This isn't good. I would vastly prefer to not have to run the upgrade again and I would really
>    like to use the old passwords. Is there a workaround? What changed?

What changed was 
http://lists.bestpractical.com/pipermail/rt-announce/2011-January/000185.html

It is also documented in docs/UPGRADING-3.8

It sounds like you have an extension somewhere that clobbers the new
password checking routine.  It also sounds like you missed some parts
of the upgrade.

-kevin

>    On Mon, 2011-06-06 at 09:29 -0400, Joshua Knarr wrote:
> 
>      I am upgrading from RT 3.4.5 to RT 4.
> 
>      I read the docs and stopped at 3.8, did the schema stuff, and then continued to 4 per the
>      instructions for upgrading mysql also.
> 
>      On the new system it runs for a few hours just fine, but then suddenly everyones account
>      gets locked.
> 
>      I restarted the services, I checked my configs, I'm coming up empty. What went wrong or
>      where should I be looking?
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