[rt-users] logged out when requesting a ticket page

[Obando, David DE - EV]

Hi all,

I upgraded an rt4 system manually for testing reason and imported a database from an 3.8.8 installation. Apart from the DB and the RT_SiteConfig.pm no changes/customizations have been done yet.

I use Apache and mod_perl with the simple config:

<VirtualHost  rt2.abc.de>
### Optional apache logs for RT
  ErrorLog /opt/rt4/var/log/apache2.error
  TransferLog /opt/rt4/var/log/apache2.access
  LogLevel debug

  AddDefaultCharset UTF-8

  DocumentRoot "/opt/rt4/share/html"
  Alias /NoAuth/Images/ /opt/rt4/share/html/NoAuth/images/

<Location />
      Order allow,deny
      Allow from all

      SetHandler perl-script
      PerlResponseHandler Plack::Handler::Apache2
      PerlSetVar psgi_app /opt/rt4/sbin/rt-server
</Location>
<Perl>
      use Plack::Handler::Apache2;
      Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
</Perl>
</VirtualHost>


After logging in I can access all pages (e.g. http://rt2.abc.de/Search/Simple.html) apart from ticket pages. The ticket pages have a URL like http://rt2.abc.de/rt/Ticket/Display.html?id=17274, with /rt as a first directory.
When requesting a ticket page I'm kicked out and have to log in again with a session ID in the URL like http://rt2.abc.de/NoAuth/Login.html?next=becffd2d0918f5b194bfa32b686bd851. When trying to login on that page I receive a new login page with a new session ID.


Any hints what I missed?

Best regards,
David
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