[rt-users] logged out when requesting a ticket page

[Kevin Falcone]

On Mon, Jun 20, 2011 at 12:50:13PM +0000, Obando, David DE - EV wrote:
>    Hi all,
> 
> 
> 
>    I upgraded an rt4 system manually for testing reason and imported a database from an 3.8.8
>    installation. Apart from the DB and the RT_SiteConfig.pm no changes/customizations have been
>    done yet.
>    After logging in I can access all pages (e.g. [1]http://rt2.abc.de/Search/Simple.html) apart
>    from ticket pages. The ticket pages have a URL like
>    [2]http://rt2.abc.de/rt/Ticket/Display.html?id=17274, with /rt as a first directory.
> 
>    When requesting a ticket page I'm kicked out and have to log in again with a session ID in the
>    URL like [3]http://rt2.abc.de/NoAuth/Login.html?next=becffd2d0918f5b194bfa32b686bd851. When
>    trying to login on that page I receive a new login page with a new session ID.

How are you getting to the Ticket page?
Did you have WebPath set in your 3.8 install?
Did you have a customized search format?
Please provide your sanitized RT_SiteConfig.pm

-kevin
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