[rt-users] New install of RT4 crashes Internet Explorer 8

[Christopher Lasater]

Hey Sean,

               Did you check out the new release 4.0.1.  One of the bug fixes is:

 

Javascript fixes for IE8 in the admin UI.

 

Might help you out.

 

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Sean McDaid
Sent: Wednesday, June 29, 2011 9:35 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] New install of RT4 crashes Internet Explorer 8

 

I have installed Request Tracker 4.0.0 on CentOS release 5.6. The database is MySQL 5 which is running remotely from the RT instance.

When I create a very large ticket or open a migrated large ticket with Firefox there are no problems. But when I open the same ticket with IE8, it either crashes or takes a very long time to open.
If the ticket loads and I resize the IE window or scroll up and down the window again freezes.

I have check the RT logs in Debug when loading from both Firefox and IE and don't see any differences. I also thought it might have been a problem with the migrated data from RT 3.6 but this issue is happening with newly created tickets.

Does anyone have an Idea what may be happening here?

Thanks
Sean

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