[rt-users] Text Template for Tickets

[john s.]

john s. wrote:
> 
> Morning Kevin 
> 
> Almost .. i think 
> 
> cause we don't want to use any e-mail aupport with rt for serveral reasons 
> 
> i need a solution without e-mail 
> 
> maybe there is a way to send them to localhost or sth. this will fit ...
> 
> 
> RTx-FormTools
> 
> Sounds interesting whats this?
> 
> I cant find  anything 
> 
> best regards sykerjoe 
> 
> 
> 
> 
> Kevin Falcone-2 wrote:
>> 
>> On Thu, Mar 10, 2011 at 12:39:30AM -0800, john s. wrote:
>>> 
>>> Someone know out there what my intentions are?
>>> :)
>>> 
>>> If not i describe in an other way 
>>> 
>>> I need an template like a html or word dokument for ticket creation 
>>> 
>>> is there any proper solutions for this task ?
>> 
>> Sounds like you want Custom Fields, or RTx-FormTools or to otherwise
>> write an external form and mail tickets into RT
>> 
>>> 
>>> 
>>> 
>>> 
>>> john s. wrote:
>>> > 
>>> > 
>>> > 
>>> > 
>>> > john s. wrote:
>>> >> 
>>> >> Hello everybody 
>>> >> 
>>> >> 
>>> >> I would like to use a Text Template for a an specific Ticket mask
>>> with
>>> >> fields like some, or how, how much does it cost and some specific
>>> Layout 
>>> >> adjustments etc.. 
>>> >> 
>>> >>  But i dont't want to use Custom Fields.
>>> >> 
>>> >> 
>>> >> Any chance to realise this ?
>>> >> 
>>> >> 
>>> >>  best regards john 
>>> >> 
>>> >> 
>>> >> 
>>> >> 
>>> >> 
>>> >> 
>>> >> 
>>> >> 
>>> >> 
>>> >> 
>>> >> 
>>> > 
>>> > -- 
>>> > View this message in context:
>>> >
>>> http://old.nabble.com/Text-Template-for-Tickets-tp31058514p31065566.html
>>> > Sent from the Request Tracker - User mailing list archive at
>>> Nabble.com.
>>> > 
>>> > 
>>> > 
>>> 
>>> -- 
>>> View this message in context:
>>> http://old.nabble.com/Re%3A-Text-Template-for-Tickets-tp31065570p31113016.html
>>> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>>> 
>> 
>>  
>> 
> 
> 

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