[rt-users] Text Template for Tickets

[Kevin Falcone]

On Fri, Mar 11, 2011 at 04:24:22AM -0800, john s. wrote:
> 
> 
> 
> john s. wrote:
> > 
> > Morning Kevin 
> > 
> > Almost .. i think 
> > 
> > cause we don't want to use any e-mail aupport with rt for serveral reasons 
> > 
> > i need a solution without e-mail 
> > 
> > maybe there is a way to send them to localhost or sth. this will fit ...
> > 
> > 
> > RTx-FormTools
> > 
> > Sounds interesting whats this?
> > 
> > I cant find  anything 
> > 
> > best regards sykerjoe 
> > 

Please stop requoting and resending your emails with no new
information.

It isn't clear why you don't want to use inbound email
, but you could certainly use the perl or rest api.

You can find FormTools on our github account

-kevin


> > Kevin Falcone-2 wrote:
> >> 
> >> On Thu, Mar 10, 2011 at 12:39:30AM -0800, john s. wrote:
> >>> 
> >>> Someone know out there what my intentions are?
> >>> :)
> >>> 
> >>> If not i describe in an other way 
> >>> 
> >>> I need an template like a html or word dokument for ticket creation 
> >>> 
> >>> is there any proper solutions for this task ?
> >> 
> >> Sounds like you want Custom Fields, or RTx-FormTools or to otherwise
> >> write an external form and mail tickets into RT
> >> 
> >>> 
> >>> 
> >>> 
> >>> 
> >>> john s. wrote:
> >>> > 
> >>> > 
> >>> > 
> >>> > 
> >>> > john s. wrote:
> >>> >> 
> >>> >> Hello everybody 
> >>> >> 
> >>> >> 
> >>> >> I would like to use a Text Template for a an specific Ticket mask
> >>> with
> >>> >> fields like some, or how, how much does it cost and some specific
> >>> Layout 
> >>> >> adjustments etc.. 
> >>> >> 
> >>> >>  But i dont't want to use Custom Fields.
> >>> >> 
> >>> >> 
> >>> >> Any chance to realise this ?
> >>> >> 
> >>> >> 
> >>> >>  best regards john 
> >>> >> 
> >>> >> 
> >>> >> 
> >>> >> 
> >>> >> 
> >>> >> 
> >>> >> 
> >>> >> 
> >>> >> 
> >>> >> 
> >>> >> 
> >>> > 
> >>> > -- 
> >>> > View this message in context:
> >>> >
> >>> http://old.nabble.com/Text-Template-for-Tickets-tp31058514p31065566.html
> >>> > Sent from the Request Tracker - User mailing list archive at
> >>> Nabble.com.
> >>> > 
> >>> > 
> >>> > 
> >>> 
> >>> -- 
> >>> View this message in context:
> >>> http://old.nabble.com/Re%3A-Text-Template-for-Tickets-tp31065570p31113016.html
> >>> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> >>> 
> >> 
> >>  
> >> 
> > 
> > 
> 
> -- 
> View this message in context: http://old.nabble.com/Re%3A-Text-Template-for-Tickets-tp31065570p31124572.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> 
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