[rt-users] Approve to resolve

Kevin Falcone falcone at bestpractical.com
Fri Mar 11 10:19:04 EST 2011


On Fri, Mar 11, 2011 at 05:36:10AM -0800, Yan Seiner wrote:
> The default for Approvals in 3.8.9 is to approve to open, deny to reject.
> 
> I set up a new status, review, and I'd like to make approvals work
> backwards:
> 
> approve to resolve
> deny to open

> Is this possible?  If so, any hints on where to look?

lib/RT/Approval/

Use local/lib to change things.

-kevin
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