[rt-users] RT 3.8.7 - Shredder directory error

[Juan Mas]

Hey guys,

Im running into an error when I try to go into the Shredder interface in RT.


"Shredder needs a directory to write dumps to. Please check that you have
/opt/rt3/var/data/RT-Shredder and it is writable by your web server."

I manually created the directory and made sure that apache can right to it.
 But I still get the same error.  I also tried clearing out the rt mason
cache, and restarting the web server.  I even did a chmod 777 on the
directory, and nothing. From what I found doing a search on this error,
there isn't much more advice on what else to do.  Let me know if there's any
other information needed.  Thanks

Juan
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